privacy policy.

Hofmeister Enterprises Limited (company number 10141475, registered office Longfrey Cottage, Dorking Road, Chilworth, Guildford, Surrey GU4 8RH) is the controller of the personal data collected through this website. Questions about this policy, or about your data, go to info@hofmeister.co.uk.

This site is for adults. We don't knowingly collect data about anyone under 18.

• When you buy from us: your name, delivery and billing addresses, email address, phone number and what you ordered. We use these to take payment, deliver the order and deal with any problems. Payment is handled by Shopify and the payment provider you choose; we never see your full card number. Legal basis: performing our contract with you, and our legal duty to keep accounts records.
• When you contact us, tell us your local or ask about stocking Hof: what you send us, which may include your name, email, phone, business name and postcode. We use it to answer you and, for trade enquiries, to follow up. Legal basis: our legitimate interest in replying to you and in selling our beer to the trade.
• When you sign up for news: your email address, to send you our newsletter. Legal basis: your consent, which you can withdraw with the unsubscribe link in any email.
• When you use the site: your answer to the age question is kept in your browser for the visit; it isn't sent to us. With your consent, analytics cookies tell us how the site is used so we can improve it; the details are in our cookie policy. Our hosting and security systems also record technical data such as your IP address, browser and the pages you visit, which we use to keep the site working and secure (legitimate interest).

We share personal data only with the companies that help us run the shop and the business, and only what they need: Shopify, which hosts the site and the shop; payment providers; PHL Group, our fulfilment partner, and the couriers who deliver; Klaviyo, which sends our emails; Yotpo, which collects product reviews; our accountants and professional advisers; and public authorities where the law requires. We don't sell personal data.

Some of these suppliers store data outside the United Kingdom. Where they do, the transfer is covered by the UK's adequacy regulations or by the International Data Transfer Agreement or addendum approved by the Information Commissioner.

Order records are kept for six years after the end of the tax year they fall in, because tax law requires it. Enquiries are kept for as long as it takes to deal with them and for a reasonable period afterwards. Newsletter details are kept until you unsubscribe. Analytics data is kept in aggregated form.

You can ask us for a copy of the personal data we hold about you, ask us to correct or delete it, ask us to restrict or stop using it, ask for it in a portable form, and withdraw any consent you have given. Email info@hofmeister.co.uk. There is normally no charge, we may need to check your identity, and we aim to reply within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113, though we'd welcome the chance to put it right first.

Your data is held on secure systems with access limited to the people who need it. No transfer over the internet is completely secure, so we can't guarantee the security of data on its way to us. Links to other websites take you to sites with their own privacy policies, which we don't control.

We may update this policy. The date at the top shows the current version.